Steve
Mostly Harmless
That's true. At the risk of nitpicking, though, you said that you've seen it used as a performance matrix. That involves numbers. Right? If X is considered "productive" and numbers below X are under producing, that (in my opinion) meets the criteria for a quota. Unless the standard is a secret, I can't believe that the officers don't know what number they are expected to produce.QUOTA= 2. a prescribed number or quantity, as of items to be manufactured, imported, or exported, immigrants admitted to a country, or students admitted to a college
If it's not given to you as a quantity (write 10 tickets a week) it's not a quota.