And some people are just lazy slackers who do just enough to stay employed.
Some are 'union' which means it's hard to remove the biggest losers in the crew. (See how hard it is to fire a teacher for poor performance in NYC).
Some teachers DO pay students.
Bob. Come on. You're arguing just to argue. You made a sweeping statement regarding retail. I completely disagree and explained my position. Now you're talking about teachers, unions and paid students? Come on, Bob.
While unions make it more difficult, the reason unions gain more power than they should is typically ineffective management. But most retailers are not unionized. You're throwing out a red herring grenade.
In retail, the epidemic is poor management. Particularly in this economy, there is a large pool of potentially great employees out there. If you don't recognize them when you see them, and can't develop them when you have them, you deserve the lazy, entitled employees you have.
Let me put it this way. I won't blame any manager for having poor employees today. But if, in 6 months, you have the SAME poor employees, you have some kind of problem with expectations and accountability. If, in 6 months, you have DIFFERENT poor employees, you have hiring issues and should examine your interviewing process or really think about your hiring criteria. You are probably also failing to develop your employees.
People are people, whether kids or adults. Most of the common sense things we do as parents also work in management. Setting clear expectations. "Son, be back by 9pm." "Bob, I need you to use the cover sheet on the TPS reports."
Hold them accountable. "Son, you weren't home by 9pm. Next time you ask to go out, I'm going to say no." "Bob, I've asked you three times to use the cover sheet. I'm going to document this conversation in your file, and consider this a direct order."
Understand the difference between can't do and won't do: "Son, you came home at 10pm." "Yeah. Dad. About that. Take your 9pm and shove it up your ***." (That's won't do
) "Yeah, dad. I know, and I'm sorry, but I get caught up at work. I know I'm supposed to get off at 8:30, but the boss keeps asking me to stay late." Or even, "Dad, I don't know how to tell time." Those are both "can't do" situations...a little silly, admittedly.
If you work with unions, I'll up that to 2 years. Even within the most oppressive bargaining environment, if management is competent, it wouldn't take more than 2 years to terminate an incompetent employee. In that list I wrote previously, in a union setting, numbers 3, 5 and 7 are the death knell of management and provide, often justified, grievances and ULPs filed by labor.
I'll also add that even with an under performing crew, a good manager will make an immediate impact. Morale will improve, performance indicators will improve, and some "lazy" employees will turn out to be excellent ones.
Bottom line is that I disagree completely with the validity of your claim that "lazy employees" are the biggest problem in retail now. I believe that the only managers who would say this are ones who should be replaced.