Lots of private security doesn't have a radio, unless the site they're working has a radio. The "dispatcher" for private security is often just a scheduler who deals with taking calls from their posts that people are on duty, and filling posts when someone has called off. They're not going to have a radio system -- not even CB -- that'll cover the entire area they have contracts; it's just too expensive. Larger sites and contracts may have their own radio system, and a central base. I'd be surprised if even the companies that do response to alarms bother with radios today; cell phones are simpler and cheaper.With private security ya get what ya pay for..Across the Interstate from the hotel I patrolled was another major hotel chain.My boss approcahed them about a contract saying he would have an armed guard in a marked or unmarked unit on duty after the sun went down until sunrise, they declined.
They had a rent-a-cop walking the lot with no firearm, nightstick, cuffs, mace or radio..That's right ,NO RADIO..He carried a pager if they needed him they paged him..I believe they were taking about 3-5 cars a weekend from that lot as they had nothing to fear..
Private security runs a huge gamut -- but the primary mission of private security is generally to discover and report, not intervene. And, yes, lots take themselves way too seriously. Lots are put in positions that they should be, under prepared and poorly trained. And they aren't generally paid much above minimum until they get into jobs that take government security clearances.