My wife's been working as a standardized patient for the last few months. Basically for doctors trying to get specific accreditations/licenses, they're presented with a (normally difficult) situation, one where per the scenario they normally messed up, and she acts the part of the upset patient/patient's loved one.
Some of her stories about how they act towards her are wild. I get it, I've seen doctors actually act that way. But to a fake patient, in a filmed setting where you've just spent a ton of money trying to get a license, to be the same level of a-hole is crazy to me.
They'll outright lie to her to make the conversation easier (I don't think they register that she's seen the whole scenario), say they can't talk to her for hipaa (the scenario specifically says that they can) to try to avoid it, show her no empathy whatsoever, try to blame everything on fictional other doctor, condescend or just overly sarcastic. One guy, again on a filmed test for their license, tried to hit on her, not 100% on that), and when that didn't work, moved closer to her and started touching her leg.
There are others who go the opposite direction and will start tearing up, apparently. Which, having read the scenarios and knowing how my wife can act, I get.