I think that is an ingrained psychological response to the barrage of sales people in retail that try to assist us every time we walk into their doors. We've become so used to their typical sales tactics of approach-introduce-query-and pitch that we basically can do the job ourselves. So when a salesperson walks up to us (usually with a big --fake--smile) we already know how the game is played and thus go straight to the end game.c2kenpo said:Ladies and Gentlmen,
It's stories like these that gave Bill Engvall his career. And yes true stories these 3 are as I share them with you.
In a book store at the counter paying for something what I can't recall when another customer comes up to the counter right from the front door never stopping to look anywhere and interrups my cashier to ask...
" Excuse me ... Where is the Self-Help section?"
I work in retail sales for furniture and bedding so I see a lot of dumfounded things every day. My favirtie is still this this date going to a customer to greet them and see what I can do to help them in there shopping.
#1
Me: "I see you are looking at X item. May I be of assistance?"
Customer: "Yeah Do you know if anyone is working here?"
#2
Me: "How are you doing today mam/sir?"
Customer: " No thanks, I'm just looking."
(I am still stunned by this)
#3
Me: "We accept X credit cards and checks as well as cash. How will you be paying today?"
Customer: " Do take checks?"
Proof that the only thing we hear is the last thing said to us.
David Gunzburg
Kinda sad when you think about it. Almost as if no imagination for something new. Sales is sales is sales; object: to get as much money out of you before you walk out the door.