From a purely personal anecdotal perspective, having made use of hospital services on both sides of the Atlantic, I will say the service I received in the US (some years ago) FAR surpassed what I get here in the UK. Having said that, I do not know what I would have done had my employer not covered me for hospitalisation in the US whereas here I do not directly pay for it and get a poorer service..
All I know is that I would not want a car that was built by the government here.. it would look like a Trabant! so why must I have surgery provided by the government here? then it is ME who ends up looking like a Trabant.. anyways.. anecdotal..
To say that the whole NHS is poor is unfair to say the least. The British people like and want the NHS, if you don't like it you don't have to use it, no one is forcing you to, take out insurance and go private. If you chose to use our free service then go throught the proper channels if you want to make it better. there's commitees that the public are invited to be one and public forums for the NHS.
For every complaint about the NHS there's thousands of satisfied patients whose lives have been saved and/or improved by the excellent service here, that includes my mother, brother, daughter and myself.