Why OR and NJ insist on proper training when pumping gas...

[Bob Hubbard]

One-Woman Wrecking Crew

Gas Station | Olympia, WA, USA
Woman: “I’ve been standing out there trying to pump gas for the last 10 minutes! Your @&$%*# gas pump is broken!”
Me: “I’m sorry. I’ll go out with you and see what I can do.”
(I see a bright red “Out of Order” bag on the nozzle; she had shoved everything into her tank, bag and all.)
Me: “Yes, that pump is broken. You’ll need to pull up to another pump.”
Woman: “Oh, well you guys should really mark it better. I wasted a lot of time here!”
Me: “Um…yes, we usually put a traffic cone in front.”
Woman: “Oh yeah…I saw it, but I didn’t know what it was for, so I just drove over it.”
(The cone was wedged under her car.)