First of all, there is going to be rude people out there.
I have, on many ocassions, just pulled up to a open pump-or I thought was opened. In other words, I was the other guy.
People in a gas stations, do not always appear to be waiting for gas at a PARTICULAR pump. A gas line is not like a store line.
Perhaps you should have had your car ready to go instead of talking on the phone. Which I may add, is against policy at most pumps.
These cell phone/car drivers, which I am one at times, need to be cognizant.
Being "armed to the teeth" will not matter if the opponent got the jump on you. Which is a bad idea to approach someones' vehicle and yelling at them. Or plain yelling at someone.
I have seen and read in the news, people getting shot and victim of violent acts just because they decide to be bold and stand up.
In my old environment, you would've gotton shot-easily. Or you would have been followed and later "tagged".
Now, this is by no means to rag upon anyone who shall stand up for what they believe is right.
But, as advanced martial artists, a level of control is in order.
I have many incidents in my distant past of many physical conflicts resulting from yelling matches.
Assertiveness doesn't have to involve profanity and yelling.
And too much of it can turn into agressiveness.
Am I saying to be passive? Am I saying that rude or bad behavior should be tolerated and un-checked?
No to both.
One of the things that freaked out two of my students when we were in a public place and up against others ready to fight-my calmness and almost non-verbal preparation.
Fight for what is right, but is it right to let subtle exchanges esculate into more violent ones?
I rarely get into such confrontations-verbal and physical.
Will the "pump-jumper" learn. Maybe. Or maybe he will be prepared to shot the next guy ready to come to his vehicle yelling. Maybe not if he has the same attitude instilled.