Personally, while I understand the companies position, I think exceptions should be made in some cases, this being 1.
It's simple. Request comes in. Account is then 'frozen' while required proofs are gathered. Once everything is verified, it is unfrozen for 30 days to allow the family to gather the 'paper'.
All my emails are stored offline, going back to 1993 or 94. I don't trust webmail.
It's simple. Request comes in. Account is then 'frozen' while required proofs are gathered. Once everything is verified, it is unfrozen for 30 days to allow the family to gather the 'paper'.
All my emails are stored offline, going back to 1993 or 94. I don't trust webmail.
Dead Marine's kin plead for e-mail Tuesday, December 21, 2004 Posted: 11:01 AM EST (1601 GMT) WIXOM, Michigan (AP) -- The family of a Marine killed in Iraq is pleading with Internet giant Yahoo! for access to his e-mail account, which the company says is off-limits under its privacy policy.
Lance Cpl. Justin M. Ellsworth, 20, was killed by a roadside bomb on November 13 during a foot patrol in Al Anbar province. The family wants the complete e-mail file that Justin maintained, including notes to and from others.
"I want to be able to remember him in his words. I know he thought he was doing what he needed to do. I want to have that for the future," said John Ellsworth, Justin's father. "It's the last thing I have of my son."
But without the account's password, the request has been repeatedly denied. In addition, Yahoo! policy calls for erasing all accounts that are inactive for 90 days. Yahoo! also maintains that all users agree at sign-up that rights to a member's ID or contents within an account terminate upon death.
"While we sympathize with any grieving family, Yahoo! accounts and any contents therein are nontransferable" even after death, said Karen Mahon, a Yahoo! spokeswoman.